Got Questions? We've Got Answers
Frequently Asked Questions
No, we don’t have a minimum order quantity. We cater to orders of all sizes, whether it’s a small batch or a large-scale printing project.
Yes, we offer discounts for bulk orders and special pricing options for repeat customers. Contact our sales team or check our website and social media for any ongoing promotions or loyalty programs.
We accept commonly used file formats such as PDF, JPG, PNG, and AI (Adobe Illustrator). For the best print quality, PDF and AI file formats are generally recommended. It is essential to ensure that your files are high-resolution to achieve optimal results.
Absolutely! We offer Pantone color matching services to ensure accurate color reproduction for your branding and specific color requirements. Please provide us with the Pantone color codes when placing your order.
Absolutely! We have talented designers who can create custom designs tailored to your specific requirements. Just provide us with your design brief, and we’ll bring your vision to life.
Our design fee is R450.00 per hour and covers the time and expertise involved in the design process, including concept development, revisions, and finalization.
Yes, we can provide a sample of your printed material for approval before proceeding with an order. Depending on the size of your order, a sample fee may be charged. This ensures that you are fully satisfied with the design, print quality, and overall appearance.
The turnaround time depends on the complexity and quantity of your order. We strive to deliver your printed materials as quickly as possible without compromising quality. Our team will provide you with an estimated timeframe when you place your order.
The turnaround time for vehicle branding projects can vary depending on the complexity and scope of the work involved. Simple decals can take less than an hour to apply while full wraps can take up to 4 days. Once we know the size of the vehicle and design complexity we will provide you with a more accurate estimate of the turnaround time.
Yes, we offer rush printing services for urgent orders. Please contact our sales team or mention your deadline when placing your order so that we can prioritize it accordingly.
Yes, we offer installation services for certain print products. Our installation team can assist with installation of large-format prints, signage, vehicle branding, and other items that require professional setup. Please contact our sales team to discuss your specific installation needs, and we will provide you with further details and any associated costs.
Customer satisfaction is our priority. If you encounter any issues with your print order, please reach out to our team, and we will work to resolve the issue promptly and to your satisfaction.